Refund and Returns Policy

1: 7 days – Customers have 7 days from purchase date to request a return

2: To qualify for a return –

  • Items need to be in a like -new condition with no visible signs of damage, wear, or use.
  • Original proof of purchase to be provided.
  • Original shipping charges are not refundable.
  • Customers are responsible for covering the cost of return shipping, except in cases where Golf Shafts SA defective or incorrect item.

3: Custom built shaft

  • No refunds or exchange are offered for custom-built shafts

4: Return Process: Email orders@golfshaftssa.co.za with return related questions.

5: Return Address: Unit 12 Ridgeview Office Park 248
Kent Avenue
Ferndale
Randburg
Gauteng
2194
ZA

Shipping- (Local South Africa)

1: Free shipping of orders over a R2000 Value

2: No shipping on public holidays and weekends

3: Standard Rate of R150 applies to orders under 5kgs in weight

4: Orders over 5kgs will be quoted accordingly

5: Customer will receive a tracking number on email

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